
Housing and Homelessness Assistance
What is a Coordinated Entry Assessment?
The Coordinated Entry System (CES) is the process used across Eastern Pennsylvania to connect individuals and families experiencing homelessness with available housing programs and services. This system helps ensure that housing resources are distributed fairly, consistently, and based on the level of need rather than on a first-come, first-served basis.
What happens after I complete a Coordinated Entry assessment?
After you complete a Coordinated Entry assessment, information about your housing situation and needs is collected using a standardized assessment tool. This information helps determine eligibility for housing programs and prioritizes households with the greatest need.
Can I get rent assistance without a Coordinated Entry Assessment?
No. Our funding sources require that all households complete a Coordinated Entry Assessment before receiving housing or rent assistance. This process helps ensure that resources are distributed fairly and prioritized for those with the greatest need.
I completed the Coordinated Entry (CES) assessment.
Will I receive assistance now?
Completing a Coordinated Entry assessment does not guarantee housing. Housing programs have limited openings, and when funding becomes available, referrals are made to households with the highest level of need that best match the program.
Why did someone else receive rent help but I did not?
Housing and rent assistance programs have limited funding and specific eligibility requirements, and funding availability may change from day to day. Some programs also require a referral through the Coordinated Entry System after a housing assessment has been completed. Assistance is prioritized based on each household’s level of need and vulnerability. In some cases, another household may receive assistance first because they have more urgent housing needs or meet the requirements of a specific program. Because of these factors, two households may have different outcomes even if they both request assistance.
How to Complete a Coordinated Entry Assessment
If you are experiencing homelessness or are at risk of becoming homeless:
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Call 211 anytime for information, referrals, and assistance.
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Our offices provide Coordinated Entry intakes. Call our front desk at (570) 644-6575 ext 0 to ensure staff availability.
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211 can help connect you to the nearest Coordinated Entry access point or other housing resources.
If you need housing assistance at any time, please call 211 to get started or to learn about available resources in your area.
Housing & Homelessness Support
Services & Programs
CSO offers a variety of services designed to help individuals and families experiencing or at risk of homelessness connect with resources, stabilize their housing, and build long-term stability.
Basic Needs Supplies
Supplies such as hygiene items, blankets, and canned food are available to walk-ins.
Coordinated Entry (CES) Assessments
Individuals experiencing homelessness can complete a Coordinated Entry assessment in person. This process helps identify housing needs and connect households with available housing programs and community resources.
Case Management Programs
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Street Outreach Case Management: CSO’s Street Outreach team works directly with individuals experiencing unsheltered homelessness in Northumberland, Columbia, and Montour counties. Outreach staff help connect individuals to basic supplies, community resources, and housing services, including Coordinated Entry assessments.
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Rapid Rehousing Case Management: Rapid Rehousing supports individuals and families experiencing homelessness in Northumberland, Columbia, and Montour counties by helping them move into stable housing as quickly as possible. When funding is available and program guidelines are met, CSO may provide rental assistance. Participants must commit to case management for a minimum of one year to work toward long-term housing stability and independence.
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Homelessness Prevention Case Management: For households at risk of losing their housing within 14 days in Northumberland, Montour, or Columbia counties, CSO may be able to provide rent assistance when funding is available and program guidelines are met. Individuals receiving assistance are required to participate in case management for a minimum of one year to help build stability and work toward long-term independence.
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HOME-ARP Housing Support: HOME-ARP (Home Investment Partnerships Program – American Rescue Plan) provides housing assistance and supportive services for individuals and families who are experiencing homelessness or are at high risk of homelessness. When funding is available, eligible households in Northumberland, Columbia, and Montour counties may receive assistance to help secure or maintain stable housing. Participants must meet program eligibility requirements and commit to working with a CSO case manager to support long-term housing stability and independence.